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What follows are frequently asked questions about digital materials and the Ocean State Libraries E-Zone site. Click the question to hear the question and answer. Each answer is followed by a back to top link that leads back to the list of questions.
What kinds of materials can I check out from this website?
We are pleased to offer the following types of materials for checkout and download from this website:
- eBooks in the Adobe® Digital Editions/Adobe® Reader®PDF format (eBooks optimized for on-screen reading)
- eBooks in the Mobipocket® Reader format (eBooks optimized for on-screen reading & transfer to an array of portable devices)
- Digital WMA Audiobooks in the OverDrive Media Console™ format
- Digital MP3 Audiobooks in the OverDrive Media Console™ format
- Digital music in the OverDrive Media Console™ format
- Digital video in the OverDrive Media Console™ format
To review system requirements and download free software for your preferred format, click below:
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What is an 'eBook'?
'eBook' is short for 'electronic book', a digital version of a print book that has been optimized for on-screen reading. eBooks are available in a variety of different formats:
To read more about free eBook software, click below:
To review system requirements and instructions for download, click below:
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What is an OverDrive WMA Audiobook?
An OverDrive WMA Audiobook title is a digitally-protected audiobook that has been optimized for download. OverDrive WMA Audiobook titles are built using the Microsoft® Windows Media® Audio format, which greatly enhances the sound quality for desktop listening, play of CD copies (when allowed by the publisher), and portable device use.
To read more about free digital audiobook software, click on the link below:
To review system requirements and download OverDrive Media Console, click on the link below:
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What is an OverDrive MP3 Audiobook?
An OverDrive MP3 Audiobook title is an audiobook that has been optimized for download. OverDrive MP3 Audiobook titles are compatible with many different devices including most cell phones, PDAs, and MP3 players.
To read more about free digital audiobook software, click on the link below:
To review system requirements and download OverDrive Media Console, click on the link below:
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What is an OverDrive Music title?
An OverDrive Music title is a digitally-protected music file that has been optimized for download. OverDrive Music titles are built using the Microsoft Windows Media Audio format, which greatly enhances the sound quality for desktop listening, play of CD copies (when allowed by the publisher), and portable device use.
To read more about free music software, click on the link below:
To review system requirements and download OverDrive Media Console, click on the link below:
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What is an OverDrive Video title?
An OverDrive Video title is a digitally-protected video file that has been optimized for download. OverDrive Video titles are built using the Microsoft® Windows Media Video format, which greatly enhances the sound quality for desktop viewing and portable device use.
Note that OverDrive Video is a high speed Internet-only product.
To read more about free video software, click on the link below:
To review system requirements and download OverDrive Media Console, click on the link below:
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What software do I need to use the content at this site?
In order to borrow and use a specific format of digital media, you must download and install the appropriate software.
For Adobe PDF eBooks, Adobe Digital Editions and Adobe Reader 7 are available for desktop and laptop computers. Adobe Reader 3.0 is available for PDAs with Palm OS and Adobe Reader 2.0 is available for the Pocket PC. For more information on this software, click here.
Mobipocket Reader is available for desktop and laptop computers with Microsoft Windows® operating systems, Smartphones, Pocket PCs, and Palm OS PDAs. Click here for more information on this software.
OverDrive Media Console (for OverDrive WMA Audiobooks) is available for desktop and laptop computers with Microsoft Windows operating systems. Click here for more information on this software.
OverDrive Media Console (for OverDrive MP3 Audiobooks) is available for desktop and laptop computers with Microsoft Windows or Mac operating systems. Click here for more information on this software.
OverDrive Media Console (for music) is available for desktop and laptop computers with Microsoft Windows operating systems. Click here for more information on this software.
OverDrive Media Console (for video) is available for desktop and laptop computers with Microsoft Windows operating systems. Click here for more information on this software. Note that OverDrive Video is a high speed Internet-only product.
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How do I get to Adobe eBook titles after I've downloaded them?
The steps taken to access Adobe vary by program…
If you have Adobe Digital Editions…
- Open Adobe Digital Editions.
- Select the 'Library View' icon (in the upper left corner).
The Adobe Digital Editions library is displayed.
- Under the 'Bookshelves' heading, select 'Borrowed'.
- Click the desired eBook.
- Click the 'Item Options' arrow (in the upper left corner of the selected eBook).
- Select 'Open Item' to open the eBook.
If you have Adobe Reader 7…
- Open Adobe Reader.
- Select File > Digital Editions > My Digital Editions.
The Adobe Reader Digital Editions screen displays Adobe eBooks you have downloaded.
- Double-click the desired eBook to open it.
If you have Adobe Reader 6…
- Open Adobe Reader.
- Select File > My Bookshelf.
The Adobe Reader Bookshelf displays Adobe eBooks you have downloaded.
- Double-click the desired eBook to open it.
Note that Adobe eBooks can be downloaded three times. If you should need to download an Adobe eBook a fourth time, please contact support to reactivate the download link. In your email, please provide your library card number as well as the title of the book you wish to download again.
Note that if you do not remember where you saved a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, most digital materials can be re-downloaded from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
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How do I get to Mobipocket eBook titles after I've downloaded them?
The steps taken to access Mobipocket eBooks vary by Mobipocket Reader version…
If you have Mobipocket Reader 5 or 6...
- Open Mobipocket Reader.
- Select 'eBooks' on the left hand navigation pane.
Mobipocket Reader displays the list of eBooks available in your Mobipocket library.
- Click on the desired eBook to open it.
Alternatively, use Windows Explorer to browse to the desired Mobipocket eBook file on your computer (on Windows 98SE, Windows 2000, Windows ME, or Windows XP, Mobipocket eBooks are stored in My Documents > My eBooks by default. On Windows Vista, Mobipocket eBooks are stored in Documents > My eBooks by default), and right-click the file. Choose option 'Open With' and select Mobipocket Reader.
If you have Mobipocket Reader 4...
- Open Mobipocket Reader.
- Go to File > My Library.
The Mobipocket Reader Library displays the list of eBooks available in your Mobipocket library.
- Click on the desired eBook to open it.
Alternatively, open Mobipocket Reader and go to File > Open. Browse to the desired Mobipocket file and double-click it to open it in Mobipocket Reader.
Note that if you do not remember where you saved a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, most digital materials can be re-downloaded from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
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How do I get to OverDrive WMA Audiobook titles after I've downloaded them?
To open an audiobook, open OverDrive Media Console and double-click the desired title in the 'Media Library'.
Note that if you do not remember where you saved a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, most digital materials can be re-downloaded from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
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How do I get to OverDrive MP3 Audiobook titles after I've downloaded them?
To open an audiobook, open OverDrive Media Console and double-click the desired title in the 'Media Library'.
Note that if you do not remember where you saved a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, most digital materials can be re-downloaded from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
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How do I get to OverDrive Music titles after I've downloaded them?
To open a music title, open OverDrive Media Console and double-click the desired title in the 'Media Library'.
Note that if you've misplaced your copy of a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, most digital materials can be re-downloaded from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
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How do I get to OverDrive Video titles after I've downloaded them?
To open a video, open OverDrive Media Console and double-click the desired title in the 'Media Library'.
Note that if you do not remember where you saved a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, most digital materials can be re-downloaded from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
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I cannot find the title I downloaded. Can I download it again?
If you've misplaced your copy of a downloaded title, Ocean State Libraries E-Zone maintains a history of borrowed digital materials called 'My Checkouts'. During the lending period, you can re-download from the My Checkouts feature by clicking on the 'My Checkouts' link in the My Digital Account section.
To reach the My Digital Account section, click the 'My Digital Account' link and enter the required login information.
(Please note that Adobe eBooks can be downloaded only one time. If you should need to download an Adobe eBook a second time, please contact support to reactivate your download link. In your email, please provide your library card number as well as the title of the book you wish to download again.)
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What happens to the Adobe eBook title I downloaded once I have finished with it?
Downloaded files remain on your computer (even after they have expired) until you manually delete them. The steps taken to delete titles vary by program…
To delete an expired Adobe eBook using Adobe Digital Editions…
- Open Adobe Digital Editions.
- Select the 'Library View' icon (in the upper left corner).
The Adobe Digital Editions Library is displayed.
- Under the 'Bookshelves' heading, select 'Borrowed'.
- Click the desired eBook.
- Click the 'Item Options' arrow (in the upper left corner of the selected eBook).
- Select 'Delete Item'.
To delete an expired Adobe eBook using Adobe Reader 7…
- To delete an expired Adobe eBook file, open Adobe Reader 7 and go to File > Digital Editions > My Digital Editions.
- Locate the cover image of the eBook you wish to delete. Click on the clock in the upper-right corner of the cover image.
A box will pop up with the expiration date.
- Click the 'Delete' button.
To delete an expired Adobe eBook using Adobe Reader 6…
- To delete an expired Adobe eBook file, open Adobe Reader 6 and go to File > My Bookshelf.
- Locate the cover image of the eBook you wish to delete. Click on the clock in the upper-right corner of the cover image.
A box will pop up with the expiration date.
- Click the 'Delete' button.
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What happens to the Mobipocket eBook title I downloaded once I have finished with it?
Downloaded files remain on your computer (even after they have expired) until you manually delete them. The steps taken to delete titles vary by Mobipocket Reader version…
To delete an expired Mobipocket eBook file using Mobipocket 6...
- Open Mobipocket Reader and select the 'eBooks' screen.
- Right-click on the eBook you wish to delete and select 'Delete'.
To delete an expired Mobipocket eBook file using Mobipocket 4 or 5...
- Open Mobipocket Reader and go to File > My Library.
- Locate the eBook you wish to delete. Click the 'Properties' link below the eBook. A pop-up box will display information about the eBook. Click the 'Delete' button.
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What happens to the OverDrive WMA Audiobook title I downloaded once I have finished with it?
To delete OverDrive WMA Audiobook titles...
- Open OverDrive Media Console.
- Locate the audiobook you wish to delete in the 'Media Library'. Click on the title to select it, then click the 'Delete' button.
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What happens to the OverDrive MP3 Audiobook title I downloaded once I have finished with it?
To delete OverDrive MP3 Audiobook titles...
- Open OverDrive Media Console.
- Locate the audiobook you wish to delete in the 'Media Library'. Click on the title to select it, then click the 'Delete' button.
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What happens to the OverDrive Music title I downloaded once I have finished with it?
To delete OverDrive Music titles...
- Open OverDrive Media Console.
- Locate the music title you wish to delete in the 'Media Library'. Click on the title to select it, then click the 'Delete' button.
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What happens to the OverDrive Video title I downloaded once I have finished with it?
To delete OverDrive Video titles...
- Open OverDrive Media Console.
- Locate the video you wish to delete in the 'Media Library'. Click on the title to select it, then click the 'Delete' button.
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Can I use the materials I check out from this site on multiple computers?
If you are using Adobe eBooks…
If you are using Adobe Digital Editions, borrowed titles cannot be transferred to multiple machines.
If you are using Adobe Reader 6 or 7, borrowed titles can be transferred only if the destination computer is running Adobe Reader 6. To activate Adobe Reader 6 or 7 using the Named Activation option, click here.
Adobe Digital Editions/Adobe Reader 8 do not support the transfer of Adobe eBooks to portable devices or other computers. Note that Adobe Reader 6 or 7 may check for updates and download Adobe Reader 8 automatically depending on your current settings. Click here for information on turning off automatic updates in Adobe Reader 6 and 7.
Please note that Adobe Reader 6 is no longer available for download. If you upgrade to Adobe Digital Editions or Adobe Reader 7 or 8, you will not be able to reinstall Adobe Reader 6.
If you are using Mobipocket eBooks…
You can read Mobipocket eBooks on 3 machines. You need to install Mobipocket Reader on any machine on which you intend to read a Mobipocket eBook. You must then register a Mobipocket PID at this site for each machine on which you intend to read a Mobipocket eBook.
If you are using OverDrive Media...
OverDrive WMA Audiobooks can be downloaded to multiple computers, transferred to supported portable devices, and burned to CD (when allowed by the publisher).
OverDrive MP3 Audiobooks can be downloaded to multiple computers, transferred to supported portable devices, and burned to CD.
OverDrive Music can be downloaded to multiple computers, transferred to supported portable devices, and burned to CD (when allowed by the publisher).
OverDrive Video can be downloaded to multiple computers and transferred to supported portable devices.
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What is an enhanced title?
Enhanced titles are accompanied by supplemental material provided by the publisher. Once you have checked out an enhanced title, you will be able to download the title as well as the supplemental material. Note that an enhanced title only counts as a single checkout.
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How do I know if a title is enhanced?
Enhanced titles will be clearly labeled with the designation '[ENHANCED]'.
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I'm interested in an enhanced title but I really only want one of the files. Do I have to download both?
No. You need only download the file in which you are interested.
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I'm thinking about checking out an enhanced title. Will it count as one or two checkouts?
An enhanced title counts as a single checkout.
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How can I tell the format of the supplemental file that comes with an enhanced title? How will I know what software I need to use it?
The file format of the supplemental file is indicated at the title details page (click the link '[ENHANCED]'). Additionally, the file format is recapped on the My Checkouts page. At the My Checkouts page, you'll also find a link to the download instructions for the software required to use the supplemental file.
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