If you cannot find the information you are looking for with reference to our Help section, please email your library:

Barrington Public Library

Cranston Public Library

Cumberland Public Library

East Greenwich Public Library

East Providence Public Library

Greenville Public Library

Jamestown Philomenian Library

Lincoln Public Library

Newport Public Library

North Providence Union Free Library

Pawtucket Public Library

Providence Public Library

Warwick Public Library

West Warwick Public Library


In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message you receive (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem eBook(s)
• Software and software version (Adobe Reader 7, OverDrive Media Console 2.1, etc.)
• Operating system (Windows Vista, Windows XP, Mac OS 10.4.3, etc.)
• Web browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system